Our Blog


Are you ready for the CPT Codes Changes for 2017

posted Jan 2, 2017, 9:32 AM by Admin Administrator   [ updated Jan 2, 2017, 9:48 AM ]

CPT coding changes. The evaluation and re-evaluation codes that PTs and OTs have come to know and love—97001, 97002, 97003, and 97004—are gone. To avoid payment delays and denials you'll need to update your coding system! Key Administrative Support and Medical Billing is here to assist your practice. Speak with a representative today  regarding all CPT changes, compliances, regulations and policies.

Benefits of Outsourcing Medical Billing

posted Nov 4, 2016, 11:43 AM by Admin Administrator

Outsourcing to a medical billing service can free up a substantial amount of time and improve your bottom line. Keeping up with the ever-changing industry of healthcare, policy, and procedure of different insurance carriers can be challenging for any practice. For a small practice, it can be devastating. The frequency of claims that are submitted with errors, underpaid or delays in insurance reimbursements, the more revenue your practice is losing. Accuracy and efficient medical billing are critical for any practice. Virtual medical billing services are staffed with dedicated, experienced, detail oriented and well-organized professionals. Your practice will gain a direct financial benefit of higher returns and lower costs by cutting overhead, staff, insurance, paid training and equipment. Hiring a virtual medical biller is an extension of your practice which provides a streamlined workflow, faster collections, and an improved bottom-line. You will see an increase in revenue and a decrease in cost. 

An outside billing service means less stress and more time to focus on what you do best!

Managing Your Outsourced Projects - Part of the Managing Without Micro-Managing Training Series

posted Oct 18, 2016, 11:51 AM by Admin Administrator

Outsourcing saves entrepreneurs, small businesses, consultants, and business professionals a lot of time and money. The key to a successful relationship with your outsourcing provider is communicating in an effective manner that clearly states the job requirements and your expectations.  Continue reading to get tips on creating a productive and successful relationship with your outsourcing provider.
  1.    Prior to outsourcing a project create a how-to document and/or checklist.
a.     This is especially important when delegating business practices that have already been established.
b.     Review this document via phone, email, or web conference with your vendor to ensure he/she understands the process.
c.      Use bullet points or numbered steps.
d.     If it is too daunting a task to create the document. Schedule a conference call with your vendor and have them create it.
2.     Always place a due date in the subject line of the email and reiterate the due date in the project description.
a.     Request a verification email stating the project has been received and the due date is acceptable.
3.     Specify the maximum number of hours or dollars you approve to be initially spent on the project. Include any requirements for status reports or updates.
a.     This is important because it will allow you to budget and gives a clear view of what you expect.
b.     You can always adjust this estimate.
4.     For large projects schedule weekly phone calls or web conferences to review the project and its progress.
a.     For smaller projects a weekly email may be appropriate.


The above is part of our Managing Without Micro-Managing Training Series. Contact us to learn more and to sign up for our next training session.

Managing Your Outsourced Projects - Part of the Managing Without Micro-Managing Training Series

posted Dec 8, 2011, 12:45 PM by Admin Administrator   [ updated Oct 18, 2016, 11:50 AM ]

Outsourcing saves entrepreneurs, small businesses, consultants, and business professionals a lot of time and money. The key to a successful relationship with your outsourcing provider is communicating in an effective manner that clearly states the job requirements and your expectations.  Continue reading to get tips on creating a productive and successful relationship with your outsourcing provider.
  1.    Prior to outsourcing a project create a how-to document and/or checklist.
a.     This is especially important when delegating business practices that have already been established.
b.     Review this document via phone, email, or web conference with your vendor to ensure he/she understands the process.
c.      Use bullet points or numbered steps.
d.     If it is too daunting a task to create the document. Schedule a conference call with your vendor and have them create it.
2.     Always place a due date in the subject line of the email and reiterate the due date in the project description.
a.     Request a verification email stating the project has been received and the due date is acceptable.
3.     Specify the maximum number of hours or dollars you approve to be initially spent on the project. Include any requirements for status reports or updates.
a.     This is important because it will allow you to budget and gives a clear view of what you expect.
b.     You can always adjust this estimate.
4.     For large projects schedule weekly phone calls or web conferences to review the project and its progress.
a.     For smaller projects a weekly email may be appropriate.


The above is part of our Managing Without Micro-Managing Training Series. Contact us to learn more and to sign up for our next training session.

Hire a Virtual Assistant for the Holidays

posted Nov 11, 2010, 6:45 AM by Admin Administrator   [ updated Dec 20, 2011, 9:40 AM ]

The holiday season can be a stressful time for small business owners and entrepreneurs. With a to-do-list that includes professional and personal task the lines between work and home can become blurred.Key Administrative Associates can help main your work-life balance and give you back some of the time you need to enjoy this holiday season.

If your holiday to-do-list includes purchasing gifts for friends and family, making holiday dinner reservations, travel planning,  arranging for temporary staffing, planning your office party, and sending gifts and/or cards to your loyal customers then we can help.  The simple fact is that the task on your holiday to-do list can be completed by one of our professional Virtual Assistants. Here are just some of the ways a VA can take some of the stress out of your life this holiday season:

  1. A Virtual Assistant can order your gifts and/or cards. Key Administrative Associates can personalize and mail holiday cards, in addition to, arranging/purchasing gifts for your friends, family, employees, colleagues, customers,  and suppliers. 
  2. Virtual Assistants can handle your administrative overflow during the holiday season. Key Administrative Associates will answer your phones during your office party, complete administrative task for staff on vacation, create holiday marketing material,  plan your holiday party, and much more!
  3. Our Virtual Assistants can reserve air travel, hotel, and rental car. 
  4. Virtual Assistants can arrange dinner, tour, and event reservations.

Benefits to Outsourcing Medical Billing

posted Aug 13, 2010, 9:26 AM by Admin Administrator   [ updated Aug 18, 2016, 7:23 AM ]

Less expensive than in-house billing

When outsourcing your medical billing to Key Administrative Associates, clients receive all-inclusive, quality medical billing services.We alleviate the burden of billing from your practice. You no longer have to worry about providing internal billing personnel with computers, office space, employment taxes or benefits, training, etc. With our experienced staff, you'll get faster turn-around on claims payments. We also handle appeals and bring claim denials to resolutions to show an increase in collections by as much as 10% - 20% higher. There are no long-term contracts, cancel anytime.

Less time-consuming

Key Administrative Associates handles the entire claims process from pre-authorization to completion. This gives you more time to devote to your practice.

Fully electronic 


Why Should I Hire Key Administrative Associates?

posted Jun 7, 2010, 11:16 AM by Admin Administrator   [ updated Jun 8, 2010, 9:25 AM ]

  1. We help both small and large businesses increase day to day productively and enable our clients to focus on the important aspects of their brand. 
  2. Key Administrative Associates provides our clientele with expertise normally not available to them without the additional cost of hiring and training new employees.
  3. Key Administrative Associates can handle a variety of task including typing correspondence, SEO, proposal writing, and employee training. We are able to do this because we have a dedicated team of professionals with many years of experience in over 7 industries. 
  4. Hiring Key Administrative Associates is like hiring a HR department, IT department, Training & Development Department, and an unlimited clerical pool for a fraction of the cost of hiring one full-time employee. 
  5. All of our associates are certified in their respective fields and have at least 5 years of experience. 
  6. We work out of one central office that enables us to work cohesively in order to provide clients with the best product possible.

Creating Positive Working Relationships

posted Mar 25, 2010, 8:14 AM by Admin Administrator   [ updated Mar 25, 2010, 9:18 AM ]

Below are simple techniques for creating a work environment that creates positive work experiences for you, your employees, and your clients.

  • Treat clients (internal and external) with respect, dignity, and provide timely responses to their needs.

  • Foster an open environment that tolerates dissent and rewards the right results and behaviors.

  • Make large, sustained and smart investments of your resources.

  • Look externally for new ideas.

  • Share a close, cross-functional collaboration on all projects.

  • Recognize the need for change before others do, as well as the ability to change yourself.

  • Embrace technology

  • Always strive to provide the best services possible.

  • Foster a decision making process that is rigorous, decisive, participatory, transparent, timely, and effective.

 The above list is an excerpt from our training course "Creating an Eager Workforce." Contact us today to find out more!

1-8 of 8